Feel free to email us at info (@) alisonrose.com
- 1. How do I order?
- 2. How are online payments processed?
- 3. How long does it take to receive my order?
- 4. How much is shipping?
- 5. Do you do custom orders?
- 6. What is your refund & return policy?
- 7. Are your wallets durable?
- 8. What are your washing and care instructions for all shirts?
- 9. I’m not sure what size tee to get, do you have a sizing chart?
- 10. Can I buy your items in stores?
- 11. Do you have a wholesale catalog?
1. How do I order?
You can order items securely through our online shopping cart with your credit
card using paypal.
2. How are online payments processed?
All orders placed alisonrose.com are managed and collected securely by Paypal.
We DO NOT keep any credit card information on file.
3. How long does it take to receive my order?
Orders are usually shipped within 3-5 business days from the purchase date, unless back ordered.
All Domestic orders are sent via Usps Priority mail which ships in 2-3 business
days. Please allow extra time for international orders.
4. How much is shipping?
Shipping is $5 for all Domestic orders. For orders over $80 we offer free
shipping in the US. International orders are an additional $6.
5. Do you do custom orders?
Yes we do! We love doing custom orders. We can make anything from a custom
wallet to a built just for you one-of-a-kind t-shirt. See our Custom section for more details.
6. What is your refund & return policy?
If you are unhappy with any of your purchases, return the item in perfect
condition (not worn or washed) within 4 days for a refund (less shipping costs). If you ever have
troubles with any item we will gladly fix the item.
7. Are your wallets durable?
Every wallet at alisonrose is handmade by us! We pride ourselves in the quality
and craftsmanship of each piece. The fabrics we choose for the wallets are
all very durable and many times we reinforce the stability using interfacing.
We take time to make sure each stitch is solid and each corner is super strong.
8. What are your washing and care instructions for all shirts?
Our women’s tees are made using
Bella T-shirts and American Apparel T-shirts. Our mens tees are printed on Canvas and American Apparel.
For one-of-a-kind t-shirts we suggest the gentle cycle and line drying. For
our printed t-shirts we suggest washing them inside out to preserve the images
life and line drying to avoid shrinkage. Also be careful to avoid a hot
iron directly on the image when pressing.
9. I’m not sure what size tee to get, do you have a sizing
chart?
10. Can I buy your items in stores?
Yes, our items are available at:
Wholly Craft
3169 N. High St
Columbus,OH 43202
1871 North High Street
Columbus, Ohio 43210-1393
378A Highland Ave.
Davis Square
Somerville, MA 02144
11.I own a shop. Do you sell wholesale ?
Yes, Contact us at info@alisonrose for more info.